Privacy Policy

Indira Health And Lifestyle Private Limited. (“hereafter referred as Apollo Clinic Andheri in this document/page”) is concerned about the privacy of its users (hereinafter referred to as “You” “Your” “Yourself”) accessing its website located at www.apolloclinicandheri.com (“Website”) and has provided this Privacy Policy (“Policy”) to familiarise You with the manner in which Apollo Clinic Andheri collects, uses and discloses Your information collected through the Website and/or Portal. BY USING THE WEBSITE, YOU AGREE AND CONSENT TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH AND/OR CONSENT TO THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.

1. Information

Personal Information for the purposes of this Policy shall include, but not limited to, information regarding your name, address, telephone number, date of birth, gender, e-mail address, etc. Purpose of collection and usage

Apollo Clinic Andheri collects only such Personal Information that Apollo Clinic Andheri believes to be relevant and is required to understand you or your interests and serve you better. Apollo Clinic Andheri collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by Apollo Clinic Andheri , keep You informed about latest content available on the Website, special offers, and other products and services of Apollo Clinic Andheri , to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Apollo Clinic Andheri and/or to prevent fraud and unlawful use.

Changes Note: Our Privacy Policy May Be Updated Or Changed From Time To Time For Any Reason Without Prior Notification.

Apollo Clinic Andheri DOES NOT trade or sell Your Personal Information in any manner, except as specified herein or if express consent is sought from you. Personal Information provided by you is used only: (a) to facilitate Your use of the Website; (b) to respond to Your inquiries or fulfil Your requests for information about the various services; (c) to provide You with information about Apollo Clinic Andheri ’s products/services and to send You information, materials, and offers from Apollo Clinic Andheri ; (d) to send You important information regarding the Website, changes to Apollo Clinic Andheri terms, conditions, and policies and/or other administrative information; (e) to send You surveys and marketing communications that Apollo Clinic Andheri believes may be of interest to You; (f) to send you appointment reminders, reports, reminders for your next check-up or any other relevant alerts/communications pertaining to you including and not limited to only check-ups/tests based on your medical data (g) to personalize Your experience on the Website and Apollo Clinic Andheri other websites by presenting advertising, products and offers tailored to You; (h) to help You address Your problems with the Website including addressing any technical problems; (i) if You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service; (i) for proper administering of the Website; (j) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website); (k) to improve the services, content and advertising on the Website; (l) to protect the integrity of the Website; and (m) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

Links to Third Party Websites

The Website may provide third-party advertisements and links to other websites. In such cases, Apollo Clinic Andheri does not provide any Personal Information to these third-party websites or advertisers. Apollo Clinic Andheri is not responsible for any offers or commitments or advertisement expressed by such third parties. Apollo Clinic Andheri will contain links to other websites on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Apollo Clinic Andheri unless expressly specified on the Website. Apollo Clinic Andheri is not responsible for any form of transmission, whatsoever, received by You from any such website. Accordingly, Apollo Clinic Andheri does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Apollo Clinic Andheri control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Apollo Clinic Andheri of the website, the website’s provider, or the information on the website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites. Please contact them directly for more information about their privacy practices.

Security

Apollo Clinic Andheri strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction.

Disclosure

Apollo Clinic Andheri reserves the right at all times to disclose any information that Apollo Clinic Andheri deems necessary to comply with any applicable law, regulation, legal process or governmental request. You acknowledge and agree that Apollo Clinic Andheri may preserve any communication by You with Apollo Clinic Andheri through the Website or any Service, and may also disclose such data if required to do so by law or if Apollo Clinic Andheri determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Apollo Clinic Andheri , its employees, users of, or visitors to, the Website, and the public.

User Discretion

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the services, features or content. You can add or update Your Personal Information on a regular basis. When You update information, Apollo Clinic Andheri may keep a copy of the prior version for its records. You are responsible to ensure that correct data is uploaded and/or no overwriting of the records are done by replacing the name or any other medically relevant data point which has impact on medical data ETC. Apollo Clinic Andheri respects Your privacy and if You do not want to receive e-mail or other communications from Apollo Clinic Andheri , please report to Apollo Clinic Andheri at andherieast@apolloclinic.com If you do not want Apollo Clinic Andheri to use Personal Information please report to Apollo Clinic Andheri at andherieast@apolloclinic.com

General Provisions

By accessing the Website, you have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website. Unless stated otherwise, the Policy applies to all information that Apollo Clinic Andheri has about You and Your account. Apollo Clinic Andheri may make changes to this Policy, from time to time at Apollo Clinic Andheri sole discretion or on account of changes in law. Apollo Clinic Andheri shall comply with applicable law in relation to the Personal Information collected, received, possessed, stored, dealt with or handled in accordance with this Policy. Apollo Clinic Andheri may e-mail periodic reminders of the notices and conditions, unless You have instructed Apollo Clinic Andheri not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Apollo Clinic Andheri shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes. If You choose to visit the Website, your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints, grievances, discrepancies or concerns including those pertaining to breach of Apollo Clinic Andheri Terms of Use:

Grievance Officer Name: Purnima Goregaonkar

Email address: andherieast@apolloclinic.com

10:00 AM to 5:00 PM from Monday to Saturday except Public Holidays]

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